- Desktop and Laptop Support
- Antivirus, Patch Management
- Software Maintenance & Installation
- Email Client Management |
- Peripherals-Wireless Router, Printer etc
- Network Devices-Router, Firewall etc
- Asset Tracking and Management
- Data Backup and Disaster Recovery |
- 24x7 Health Checkup
- Log Monitoring, Capacity Monitoring
- Backup and Recovery
- Antivirus, Security, Patch Mgt. |
- 24x7 Single point of contact
- Ticket generation Email, Phone, Internet
- Expert Support with Root Cause Analysis
- A searchable knowledge base |